When customer service costs extra

More companies are choosing to make customers pay extra for the basic service they have always received. But these companies risk damaging their brands when customers don't get the service level they have grown to expect.

Everyday luxury at Sitrus

For a strategist working at an agency it is a privilege to visit customers and experience their everyday life. But it's also a must if you are to understand and describe their business and offering.

Ottoboni, KliKKi and Sitrus under one roof in Stockholm

Ottoboni joins sister companies Sitrus and KliKKi at Gävlegatan in Stockholm.

The unexpected return of silent movies

It all started when Facebook introduced its video auto-play function. In just a few years, this function has come to change the way we watch movies.

Season’s greetings!

We at Sitrus would like to wish you a merry Christmas and a happy new year. Instead of buying Christmas presents this year, we are donating money to Save the Children to support the work they do to improve the lives of young people.

Experienced strategist strengthens Sitrus’s offering

Torbjörn Briggert has been recruited to Sitrus Gothenburg to further develop the company’s offering by making sure that strategy and creativity go hand in hand.

Brands, for better or worse

When you think about brands, it is easy just to consider the ones with which you have a good relationship: those you like and identify with, that confirm you as the person you want to be.

Sitrus wins one gold and two silver medals in Publishingpriset

Sitrus Agency has won the “Financial statements – organizations/Annual reports/Public sector” category of Publishingpriset (The Swedish Publishing Prize). The award win was for a project called Krönika 2015 (“Chronicle 2015”) for the Centre for Business History, one of our customers.

Sitrus nominated for the European Excellence Awards

We have been nominated for the European Excellence Awards 2016 for the work we did with KTH Royal Institute of Technology when the world famous physicist Stephen Hawking visited Sweden. The award ceremony will take place in Berlin on December 8.

Creative copywriter joins Sitrus Malmö office

Sitrus has strengthened its creative team in Malmö by hiring copywriter Karin Ericson.